Report Misconduct

Have you experienced misconduct? You can report it to Dyrenes Alliance here, and choose whether to stay anonymous or want to be contacted.

Further down this page, you can see our SOP (Standard Operating Procedure) for handling reports.

The form on this page is in Danish. Click here to go to the form in English.

As an alternative to our usual procedures, you can also contact our ombudsperson via Contact Uspage. The ombudsperson offers an independent way to share your concerns and can provide guidance outside the organization’s usual structures. At Dyrenes Alliance, the ombudsperson is a key figure serving as a confidential and neutral resource for volunteers and staff. Their role includes listening to concerns, offering advice, and, when necessary, relaying those concerns to management while respecting the individual's wish for anonymity. This role is vital for maintaining an open, safe, and inclusive environment where everyone feels heard and valued, strengthening our community and the organization's ethical foundation.

SOP: Reporting Misconduct

Please see this document for a detailed explanation of this procedure.

A misconduct case must be the contact person's top priority until resolved. A contact person is anyone receiving a non-anonymous verbal report, or receiving non-anonymous and anonymous reports via the form above (Director of People and Development and Secretary General). The process requires clear communication, especially between the affected individual and their contact person. Only the contact person addresses the affected individual about the case.

This SOP ensures all misconduct reports in the organization are handled fairly and responsibly. Jason (Secretary General) and Victoria (Director of People and Development) lead all misconduct cases. Misconduct is any behavior that harms a member's physical or mental health, including sexual harassment, bullying, discrimination, violence, and threats.

Employees must report to the Director of People and Development (Victoria), Secretary General (Jason), or a member of the board. Local and District Coordinators may report to their regional coordinator.

Volunteers should report to their local or district coordinators or regional coordinator.

  • Employees must report to the Director of People and Development (Victoria), Secretary General (Jason), or a member of the board. Local and District Coordinators may report to their regional coordinator.

    Volunteers should report to their local or district coordinators or regional coordinator.

    Process

    1. The chosen contact person receives and handles the report with an understanding, curious, and open attitude.

    2. The initial conversation focuses on the reporter's experience and what they want to happen next.

    3. The contact person and reporter agree on how often updates will be provided about the case.

    4. Another person from the national board, Secretary General, or Director of People and Development may be included as needed.

    5. Decisions are made by those involved in the case.

      1. For employees, consequences may include verbal warning, written warning, or, in serious cases, termination, depending on severity. The employee should be offered a meeting to explain the situation before action is taken whenever possible.

      2. For members, consequences may include temporary or permanent suspension from the organization, depending on severity. Members should be offered a meeting to explain the situation before action is taken whenever possible.

      3. For non-members, similar sanctions as for members may apply.

    Decision Process

    1. Depending on the case's severity, necessary measures are decided.

    2. In severe cases, police and authorities may be involved.

    3. Sometimes, decisions need to be discussed with the reporter.

    Decision Communication

    1. Official decisions about actions are communicated to both the reporter and the reported party. The reporter receives the decision via email.

    2. If the reported party's email is unknown, the decision is sent by other means, such as Facebook Messenger.

    Closure

    1. Other relevant parties interacting with the reported individual are informed of the decision.

    2. The Director of People and Development records the case in a secure collection of reports.

  • For non-anonymous reports where the reporter does not want to be contacted, this procedure is followed without contacting them.

    Receiving and Handling Reports

    1. Reports are sent via the form on the website (under "Report") and received by info@dyrenesalliance.dk. The Secretary General has access to this email, and the Director of People and Development has access to the reports. Written non-anonymous reports may also be received through other media, like Slack or direct email.

    2. The Director of People and Development investigates by contacting the reporter directly.

    3. For reports involving the Director of People and Development or Secretary General, the chairperson, vice-chairperson, and/or treasurer take responsibility.

    4. The Director of People and Development and reporter agree on update frequency regarding the case.

    5. Another person from the national board, Secretary General, or Director of People and Development is included in the process.

    6. Decisions are made by those involved in the case.

      1. For employees, consequences may include verbal warning, written warning, or, in serious cases, termination, depending on severity. The employee should be offered a meeting to explain the situation before action is taken whenever possible.

      2. For members, consequences may include temporary or permanent suspension from the organization, depending on severity. Members should be offered a meeting to explain the situation before action is taken whenever possible.

      3. For non-members, similar sanctions as for members may apply.

    Decision Process

    1. Depending on the case's severity, necessary measures are decided.

    2. In severe cases, police and authorities may be involved.

    3. Sometimes, decisions need to be discussed with the reporter.

    Decision Communication

    1. Official decisions about actions are communicated to both the reporter and the reported party. The reporter receives the decision via email.

    2. If the reported party's email is unknown, the decision is sent by other means, such as Facebook Messenger.

    Closure

    1. Other relevant parties interacting with the reported individual are informed of the decision.

    2. The Director of People and Development records the case in a secure collection of reports.

  • Receiving and Handling Reports

    1. Anonymous reports are sent via the form and received by info@dyrenesalliance.dk, accessible to the Secretary General and Director of People and Development.

    2. Since the reporter is anonymous, case handling involves a thorough assessment of the information by the Director of People and Development or Secretary General.

    3. For reports involving the Director of People and Development or Secretary General, the chairperson, vice-chairperson, and/or treasurer take responsibility.

    4. Another person from the national board, Secretary General, or Director of People and Development may be included as needed.

    5. Decisions are made by those involved in the case.

      1. For employees, consequences may include verbal warning, written warning, or, in serious cases, termination, depending on severity. The employee should be offered a meeting to explain the situation before action is taken whenever possible.

      2. For members, consequences may include temporary or permanent suspension from the organization, depending on severity. Members should be offered a meeting to explain the situation before action is taken whenever possible.

      3. For non-members, similar sanctions as for members may apply.

    Decision Process

    1. Depending on the case's severity, necessary measures are decided.

    2. In severe cases, police and authorities may be involved.

    3. Sometimes, decisions need to be discussed with the reporter.

    Decision Communication

    1. Official decisions about actions are communicated to both the reporter and the reported party. The reporter receives the decision via email.

    2. If the reported party's email is unknown, the decision is sent by other means, such as Facebook Messenger.

    Closure

    1. Other relevant parties interacting with the reported individual are informed of the decision.

    2. The Director of People and Development records the case in a secure collection of reports.